




Elbers expressed special appreciation for pilots, cabin crew, airport teams, operations control centre (OCC) personnel, customer service staff and other support teams for their efforts during the challenging period.
IndiGo share price: The CEO's message comes after the airline faced crisis earlier this month, leading to massive cancellations and chaos.
The Parliamentary Standing Committee on Transport, Tourism and Culture, chaired by JD(U) leader Sanjay Jha, questioned senior aviation officials and IndiGo Chief Operating Officer Isidro Porqueras on the chaos that stranded thousands of passengers across airports nationwide
Airline stocks: There has been disruption during the peak season for air travel, which should create temporary blip in the airline earnings, an analyst said.
This skeletal staffing model is insufficient as new rest rules require more pilots to operate the same flight schedule.
On the outlook, HSBC maintained a ‘Buy’ rating on the stock, stating that the airline’s structural growth story remains intact. However, it cut its target price to Rs 5,977 per share.
A senior expat official in the top management-excluding the CEO-is under scrutiny, and regulatory action against the individual is considered likely.
In a statement issued on X, the airline said its teams have been putting “thoughtful care into both refund processing and compensation disbursal”, adding that customers would be informed as these efforts continue
The action was taken after preliminary findings indicated lapses in oversight relating to the airline’s recent operational crisis.
The Ministry of Civil Aviation's written reply shows that IndiGo was the only major airline to post a profit in FY25, earning Rs 7,253 crore.
The inbuilt travel insurance framework was reportedly stalled due to implementation complexities is now reviving momentum again
Travel platforms including redBus and ixigo's AbhiBus report a sudden spike in bus bookings and fares following widespread cancellations of IndiGo flights across India.
Insurance companies expect the episode to not only prompt immediate spike in queries but also trigger longer-term behavioural shift
Air travel was set to hit its annual peak just as IndiGo, the carrier of two-thirds of domestic passengers, cancelled more than 5,000 flights
The vouchers will be in addition to refunds and the government-mandated compensation that the airline had to pay the customers for cancellations
The airline said all destinations in network have been fully connected since December 8 and that operations stabilised since December 9
On Wednesday, IndiGo cancelled 220 flights from across three key airports -- Delhi, Bengaluru and Mumbai, with Delhi seeing the most cancellations at 137.
Aviation regulator DGCA directed the carrier to cut 10% of its domestic winter schedule following mass flight cancellations
It is unclear for now how well the airline will be able to manage the disruption
The chairman also apologized unconditionally to the passengers for massive operational meltdown, admitting that the carrier has 'let the customers down'