Swiggy's former CTO Dale Vaz reveals how he scaled the business: 'Daily grind of fixing...'

Dale Vaz had worked with Swiggy for about five years.

Swiggy founder and CEO Dale Vaz recently shared how he scaled the food delivery app business and highlighted the need for "loving the grind" when planning on building something great.

"The truth is that scaling a business, an organisation, or tech platform is largely plain and simple execution, done every day, year after year," Vaz said on X. "The daily grind of fixing the small things that no one expects you to do. Taking baby steps towards that grand vision. Showing up and getting the job done, every single day. And then one day, we turn back and are amazed at how far we have come. If you want to build something great, fall in love with the grind."

People often ask me what it took to scale @Swiggy. And they seem disappointed when I don't give them a single silver bullet.

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The truth is that scaling a business, an organization, or tech platform is largely plain and simple execution, done every day, year after year.

The…

— Dale Vaz (@dale_vaz) June 14, 2024

Vaz had joined Swiggy as the head of engineering and data science in July 2018, and quickly climbed the ranks to become the CTO in February 2020. He oversaw Swiggy Food, Swiggy Instamart, Dineout, SuprDaily, Swiggy Genie, Minis, Meat, and the alcohol delivery business before quitting in April 2023. Before joining Swiggy, Vaz was director of software engineering at Amazon India. He has also previously worked with Infosys.

Vaz is building his own wealth-tech startup and raised $7-10 million from Accel and Elevation Capital last year.