Amazon customer orders electric toothbrush worth Rs 12,000, gets MDH chat masala

The Amazon customer received four packets of MDH chaat masala on ordering an electric toothbrush. (Image: badassflowerbby/Twitter)

An Amazon customer received packets of MDH spices instead of a Rs 12,000 Oral B toothbrush and the user flagged that this alleged scam has been going on for over a year with the company taking no action against the seller.

Twitter user @badassflowerbby recounted that her mother had ordered the expensive toothbrush on cash on delivery. She chose the particular seller because it offered the item at a discounted price. When the package arrived, the user’s mother realized it was “suspiciously light” and didn’t pay for it. She opened the package to find four boxes of MDH Chat Masala instead of the toothbrush.

“Dear @amazonIN, why haven’t you removed a seller who’s been scamming buyers for over a year? My mom ordered an Oral-B electric toothbrush worth ₹12k, and received 4 boxes of MDH Chat Masala instead! Turns out seller MEPLTD has done this to dozens of customers since Jan 2022,” the user wrote on Twitter sharing photos.

“My mom placed a COD order. When she held the package and realised it’s suspiciously light, she opened it before handing the cash to the delivery executive. But from the seller reviews, others who paid online weren’t as lucky,” she added.

My mom placed a COD order.
When she held the package and realised it’s suspiciously light, she opened it before handing the cash to the delivery executive.

But from the seller reviews, others who paid online weren’t as lucky.

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— N (@badassflowerbby) February 12, 2023

“@amazonIN It is absolutely appalling that you’re allowing this seller to continue using your platform to steal from people, despite dozens of customers flagging this scam over the past 1 year. Do something ASAP!” she concluded the Twitter thread.

The post has over 63,000 views so far.

In one of the photos shared by the user, which is a screenshot of the reviews of the seller store, there are five reviews – all of which say that they received MDH spices instead of the toothbrush and pointed out it was a scam.