Moneycontrol PRO
Loans
Loans
HomeNewsTechnologyHow do you get your WhatsApp account back if your phone is stolen?

How do you get your WhatsApp account back if your phone is stolen?

First things first, call up your network provider and ask them to block your SIM card as soon as possible. This is to prevent further misuse of your phone number

August 28, 2023 / 17:09 IST
Since your verification is linked to your phone number on WhatsApp, you will need to ask your network provider for another SIM card with the same number

Smartphones are more than just glorified contact lists these days. They are an inseparable part of our lives that we use for everything from digital payments to browsing the web to playing games and much more.

One important part of our lives is the communication platform, WhatsApp. The service is intrinsically linked to our everyday routine from staying in touch with friends and families to sharing a few memes with your groups. So, what happens if your phone gets stolen?

Okay. I never thought about that. What do I do? 

First things first, call up your network provider and ask them to block your SIM card as soon as possible. This is to prevent further misuse of your phone number.

Since your verification is linked to your phone number on WhatsApp, you will need to ask your network provider for another SIM card with the same number.

Now when you install WhatsApp and open it, it will ask you to verify your phone number and after you've done that it will look for backups of your chats in case you toggled that option.

If there is no backup found, WhatsApp will simply add all your contacts back but with no previous chats available. In case you have chosen to use an encryption key for the chat backup, you will have to enter it or there is no way to get your previous chats back.

In case, you don't see any backups, you can manually search for them by going to Settings, then Chats and tapping Chat backup. WhatsApp will then look for and show you the most recent backup.

Alternatively, if you have saved your chats on an external device, simply download them onto your phone and follow the same procedure. Go to Settings>Chats>Chat Backup and WhatsApp should retrieve them.

Invite your friends and family to sign up for MC Tech 3, our daily newsletter that breaks down the biggest tech and startup stories of the day

Moneycontrol News
first published: Aug 28, 2023 05:09 pm

Discover the latest Business News, Sensex, and Nifty updates. Obtain Personal Finance insights, tax queries, and expert opinions on Moneycontrol or download the Moneycontrol App to stay updated!

Subscribe to Tech Newsletters

  • On Saturdays

    Find the best of Al News in one place, specially curated for you every weekend.

  • Daily-Weekdays

    Stay on top of the latest tech trends and biggest startup news.

Advisory Alert: It has come to our attention that certain individuals are representing themselves as affiliates of Moneycontrol and soliciting funds on the false promise of assured returns on their investments. We wish to reiterate that Moneycontrol does not solicit funds from investors and neither does it promise any assured returns. In case you are approached by anyone making such claims, please write to us at grievanceofficer@nw18.com or call on 02268882347