Fresh funding arrives as the company expands its dark-store network amid intensifying competition in rapid delivery
BigBasket offers 10-minute delivery across an assortment of more than 20,000 products, including groceries, fresh produce, fruits and vegetables, medicines, fashion, electronics, and beauty items, in over 60 cities, operating through a network of more than 700 dark stores
The leadership shift is also meant to reassure potential investors, who are seeking more clarity and aggressive expansion as BigBasket plans a fresh fundraising.
Sajith Sivanandan appointment comes at a time when Tata Digital is attempting to steady its leadership ranks and sharpen its strategy after a series of high-level exits.
Consumer platforms delivered mixed performance in FY25, with 1mg posting strong profits, BigBasket under pressure, and NeuPass loyalty growth signalling deeper cross-brand engagement
BigBasket is evolving into Tata Digital’s last-mile engine, enabling everything from pharmacy and fashion to electronics and food delivery via quick commerce.
The change comes just days after the Tata Group-backed online grocer named Manish Bajoria as its new CFO in a broader leadership refresh
Manish Bajoria, a chartered accountant with over two decades of experience across Amazon, Hindustan Unilever, and most recently, Vini Cosmetics, will lead all financial operations at BigBasket.
The Tata-backed grocery giant will take on established players such as Swiggy's Snacc, Blinkit's Bistro and Zepto Cafe, which already deliver coffee and ready-to-eat snacks in less than 15 minutes.
The move is aimed at giving the residents of the ultra-luxury condominium -- where flat prices begin at about Rs 2 crore -- a 'super-fast and thrilling delivery experience' and reducing the need for 'external delivery personnel' from entering the society, the society's notice stated.
The salt-to-software group believes Tata Sons has invested enough capital into Tata Digital’s various units and 'its time to show results'
Ganesh said that BigBasket’s farm to fork strategy gives it a unique advantage over pure play quick commerce players, but it needs to catch up in market share.
The agricultural marketing director is now empowered to take action against e-commerce platforms in cases of cess fraud, minister Shivanand S Patil has said
Tata Sons called it a strategic misstep that led to BigBasket falling behind rivals Blinkit, Zepto and Swiggy Instamart, The Economic Times reported.
The forays come at a time when quick commerce companies are entering new sectors to push up average order values and improve their profitability
The Mumbai-based company has been providing massive hikes to poach talents from rival firms, investing heavily on digital and performance marketing and providing huge discounts to acquire customers
The interaction took an unexpected turn when BigBasket’s automated system mistook the praise for a complaint. In response, the platform apologised and requested Amirtha Murugesan’s contact details to resolve the 'issue'.
The company said it is launching its electronics category in partnership with Croma, a Tata company, which will enable BigBasket to deliver mobile phones, laptops, PlayStation consoles, microwave and more, within 10 minutes
The group’s combined market capitalisation at the end of FY24 stood at Rs 30.37 lakh crore, which was 47 percent higher than Rs 20.71 lakh crore in the previous financial year.
The revamp will reduce friction among buyers and paint an accurate picture of BigBasket’s scale and market share, company CEO Hari Menon told Moneycontrol in an interview.
The QC market is expected to scale up seven times into a $40 billion business by 2030
While BB now has been BB in operation for nearly three years, it was only last year that the company decided to focus on the quick commerce business.
The firm is piloting its software solution with several players across ecommerce, omni-channel commerce and other customers
Earlier Bigbasket was the largest online platform for ID, which was mostly a scheduled delivery model. But customers clearly have a preference for quick commerce and hence others have overtaken Bigbasket, says ID founder PC Musthafa
On May 9, quick commerce platforms BigBasket, Swiggy Instamart, and Zepto announced their plans to deliver gold and silver coins on May 10 in celebration of Akshaya Tritiya. Swiggy Instamart has collaborated with Malabar Gold & Diamonds and Muthoot Exim for the initiative, while BigBasket Now has partnered with Tanishq and MMTC-PAMP.