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Artificial Intelligence | How companies could get around potential barriers

The time for enterprise AI has come. It is up to them to take advantage of a range of cognitive automation services and platforms to meet their needs

February 17, 2021 / 08:45 AM IST

The transformative power of Artificial Intelligence (AI) is at a strategic inflection point moving beyond its consumer-focused origins, towards starting to realise its potential in an enterprise.

So far, AI has proven itself in supporting three important enterprise needs: automating business processes, gaining insight through data analysis, and engaging with customers and employees. While the combination of data, cloud, and AI provides enterprises a competitive advantage to digital initiatives, businesses want to discover greater value from AI, democratise it across their teams, and de-risk its application to be ethical, explainable, and responsible.

However, establishing return on investment on familiar trials of potential use cases and scaling beyond proof-of-concept has not fully convinced the C-suite about adopting AI.

To AI or not to AI?