Bhavin Turakhia-led Titan partners with GoDaddy for business email push in developing markets

Business email provider Titan, led by serial entrepreneur Bhavin Turakhia, announced on August 12 a strategic partnership with web hosting and domain registration giant GoDaddy to boost adoption of its AI-powered professional email services in developing markets.

Under the arrangement, GoDaddy will integrate Titan’s email product into its Professional Email product, aimed at small businesses and entrepreneurs. CEO Turakhia said the collaboration would bring enterprise-grade email capabilities to micro and small businesses.

The service will include features such as AI-assisted email drafting and replies, branded templates, tracking for email opens and links, automated scheduling, and campaign management tools.

The companies said the service will be available to GoDaddy customers in multiple developing markets, though they did not disclose specific geographies or financial terms of the deal. The rollout is scheduled to begin in the third quarter of 2025.

Turakhia said this partnership will help the company expand its user base beyond 10 million mailboxes worldwide in the next four years from the current 2.3 million mailboxes.

The business email space is currently dominated by tech giants like Google and Microsoft, who bundle email services with their respective productivity suites.

“Our partnership with GoDaddy marks a pivotal moment in making cutting-edge professional email accessible to businesses of all sizes…By combining Titan's innovative email offering with GoDaddy's global reach and trusted hosting and domain services, we're helping entrepreneurs worldwide gain a competitive edge,” Turakhia told Moneycontrol in an interaction.

GoDaddy’s Vice President of Strategic Partnerships Oliver Hoare said the offering is intended to give small businesses “more than basic email” by adding tools to improve customer engagement.

"The contracts we've already signed represent about $35–40 million in annual recurring revenue, with another $40 million in our pipeline at various stages of discussion. We expect to close a portion of that over the next two years,” Turakhia said.

Turakhia founded the professional email startup Titan in 2018 and the company last raised $30 million from Automattic, the parent company of blogging platform WordPress.com, at a valuation of $300 million. Turakhia said Titan has been profitable since April.

As part of a partnership with Automattic, anyone purchasing a new website on WordPress.com would receive Titan’s professional email service, enabling them to build and maintain customer relationships while setting up their site.

Titan, which partners with hosting providers, domain registrars, and telecom operators, counts AI-powered communication tools and security features among its core offerings. GoDaddy provides domains, hosting, and related digital services to millions of customers globally.

Among multiple businesses, Turakhia co-founded Directi with his brother Divyank Turakhia, which they exited in 2014 in a $160 million transaction with Endurance (now Newfold Digital).

He then went on to start internet domain registry Radix, collaborative messaging tool Flock, and banking startup Zeta.