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Dunzo delivery workers protest in Bengaluru over changes in payment structure

Delivery partners are also upset over batching of orders, which they say will hit their daily delivery targets, and Dunzo's plan to reduce workforce

September 08, 2022 / 07:37 PM IST

Delivery executives driving for Dunzo have been staying away from work in some parts of Bengaluru to protest changes in their payment structure, hitting grocery deliveries as the country’s tech hub grapples with waterlogging and flooding.

The delivery personnel struck work on September 7 and 8 at Dunzo’s XpressMart store in Frazer Town in north-east Bengaluru, leading to the suspension of deliveries to neighbouring localities.

At the time of writing, Dunzo Daily services were unavailable in Frazer Town, Benson Town, Cooke Town, Ulsoor and surrounding areas. “Dunzo Daily will be back in a while,” the message on the app read.

Delivery partners Moneycontrol spoke to outlined two primary issues—changes in the minimum guarantee for workers and the amount of time required to be logged in, as well as the Dunzo's alleged plan to reduce the number of workers in the Frazer Town area.