US to scrap Interview Waiver ‘Dropbox’ facility for most visas from September 2: Here's how the process changes

People queue up for visa applications outside the US embassy in Beijing. (Representational Image)

The United States is set to officially end the Interview Waiver Programme – popularly known as the ‘Dropbox’ facility – from September 2, 2025, for most of its non-immigrant visa categories, including work and student visas.

The programme currently allows certain eligible applicants renewing visas to submit documents at a designated location without appearing for an in-person interview, provided they meet specific conditions such as a clean visa history or belonging to certain age brackets. This has been a major relief for travellers in high-demand countries such as India, helping them avoid lengthy waits for interview appointments.

Under the new policy, almost all applicants will now have to appear in person before a US consular officer, ending these exemptions.

The change, announced on July 25, comes as part of President Donald Trump’s sweeping immigration overhaul -- the “One Big Beautiful Bill Act” -- signed on July 4. US officials say the tighter process is aimed at “enhancing security” and strengthening vetting. Immigration advocates, however, warn it could cause major delays, especially in countries like India, which sends a large number of H-1B workers to the US.

Who will be affected

The new rule covers almost all non-immigrant visa categories, including H-1B and H-4 work visas, L1 intracompany transfer visas, F and M student visas, O1 visas for individuals with extraordinary ability, and J exchange visitor visas.

It will also now apply to children under 14 and seniors over 79, who were previously exempt from in-person interviews. Many B-1/B-2 tourist and business visa renewals will be affected as well, although some limited exceptions will remain.

Limited exceptions

Some interview waivers will still be allowed. Holders of diplomatic or official visas — including A-1, A-2, C-3 (except attendants or personal employees), G-1 to G-4, NATO-1 to NATO-6, and TECRO E-1 — remain eligible.

A few tourist and business visa renewals may also qualify if strict conditions are met: the visa must be a full-validity B-1, B-2, or border-crossing visa renewed within 12 months of expiry; the applicant must have been at least 18 when the previous visa was issued; there must be no prior visa refusals or ineligibility; and the application must be filed in the applicant’s home country.

Even if these conditions are met, consular officers can still require an interview on a case-by-case basis.

Impact on travel and work

The end of the Dropbox facility is expected to sharply increase demand for interview slots, creating longer wait times at US consulates worldwide.

For H-1B holders and other work visa applicants, this could mean significant delays in returning to the US after travel abroad, potentially disrupting employment start dates and project schedules. Students, exchange visitors, and families could also face difficulties aligning travel with academic terms or personal commitments.

Some applicants have already been affected ahead of the official implementation date, with certain Dropbox appointments in August and early September being cancelled and applicants instructed to attend in-person interviews instead.

What applicants should do

Current Dropbox-eligible applicants, particularly H-1B workers, are advised to complete renewals before September 2 to avoid mandatory interviews. Employers and universities may also need to adjust timelines to account for visa processing delays.

Applicants should monitor US embassy and consulate websites regularly for updated appointment procedures and slot availability.

Other visa-related changes

The policy shift comes alongside other immigration updates:

Child Status Protection Act (CSPA): USCIS has announced that a visa will now be considered “available” for age calculation purposes based on the Final Action Dates chart in the State Department’s Visa Bulletin. Immigration experts warn this could cause more children of high-skilled immigrants from backlogged countries like India and China to “age out” before securing permanent residency.

Visa Integrity Fee: From 2026, the US will introduce a $250 Visa Integrity Fee, pegged to inflation and refundable only if visa holders meet compliance rules.