Go Ad-Free
    My Alerts
    Moneycontrol
    Moneycontrol PRO
    HomeTechnologyHinduja Global Solutions' AI push has given a big boost to customer satisfaction, says Americas CEO

    Hinduja Global Solutions' AI push has given a big boost to customer satisfaction, says Americas CEO

    Korla pointed out that this shift is not just about AI capability but also about human reluctance to completely cede control to machines.

    Reshab Shaw
    February 28, 2025 / 11:35 IST
    In contact centres, AI is being deployed for quality assurance and personalised coaching
    • PRO Panorama

      Moneycontrol Pro Panorama | Bets rise on rate cut in December as inflation tanks

      Nov 13, 2025 / 02:54 PM IST

      In November 13 edition of Moneycontrol Pro Panorama: GST cuts shine but food deflation rings alarm, Silver and Gold ETFs power up ...

      Read Now
    Unlock This Article

    Are you a PRO subscriber? Sign In

    What Do You Get

    • Ad free Experience

      Seamless navigation, faster responses.

    • Expert Perspective

      Explore 230+ exclusive editorials every month

    • +

      Uncover Insights from World-Renowned Experts and Journalists

    • Actionable Insights

      40+ weekly investment ideas + 3 to 4 daily technical calls

    • Virtual Events

      Exclusive Live Webinars for Expert Trading & Investment Strategies!

    • Newsletters

      Stay ahead with daily and weekly insights

    View Offers

    Unlock exclusive discounts