Watch: Angry Ola customer pours petrol on electric scooter, lights it on fire

On his way back to Ambur, Prithviraj’s Ola scooter ran out of battery, leaving him stranded in the middle of the road at noon.

Prithviraj said he requested the company to let him leave the bike at the spot so they could pick it up later. Ola, however, said that he had to wait with the scooter till a technician could reach his location at 5pm. This, apparently, was the last straw for Prithviraj, who asked his assistant to buy two litres of petrol and set the bike on fire.

“Waited a long time. Frustrated with your service. Now it’s show time. Thank you,” he wrote on Twitter, sharing a picture of the Ola scooter going up in flames.

Prithviraj is not the only Ola customer who has complained about the company’s sub-par customer service, though his form of protest is likely the most drastic.

Before this, a man in Maharashtra complained of similar vague and unhelpful responses from Ola customer care as he tied his malfunctioning scooter to a donkey and paraded it across town.

Prithviraj claims that Ola requested him not to give any media interviews and promised to replace his electric scooter. "A few minutes after I shared the video, a service engineer called me and requested me not to give any interviews to the media and promised to replace the e-bike. I bluntly told them my relationship with their company was over as soon as I burnt the bike,” he said.