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HomeNewsTrendsCurrent AffairsIndigo, Mumbai airport get Centre notice over passengers eating on tarmac after flight delay

Indigo, Mumbai airport get Centre notice over passengers eating on tarmac after flight delay

The government has demanded comprehensive responses from both Indigo and Mumbai Airport by the end of the day.

January 16, 2024 / 14:00 IST
Passengers were seen eating on the tarmac on Mumbai airport after flight delay. (Images: @ANI/X)

The Ministry of Civil Aviation has issued show-cause notices to IndiGo Airlines and the Mumbai Airport, demanding answers after a viral video depicted stranded passengers nonchalantly eating on the tarmac after their Delhi-bound flight was delayed by 12 hours. This delay was a result of severe flight disruptions at Delhi airport caused by dense fog.

Union Aviation Minister Jyotiraditya Scindia, in a late-night meeting, expressed deep concerns and called for immediate action within the aviation sector on a day where a passenger slapped an IndiGo pilot over delay in a separate incident.

The government has demanded comprehensive responses from both IndiGo and Mumbai Airport by the end of the day. The viral images and videos, circulating on social media, showcased passengers sitting beside an aircraft, eating their meals amidst the chaos.


"Both Indigo and Mumbai airport were not proactive in anticipating the situation and making the appropriate facilitation arrangements for passengers at the airport," stated the aviation ministry.

Specific lapses were highlighted, including the assignment of a remote bay (C-33) instead of a Contact Stand, which is suitable for walking passengers to and from an aircraft from an allocated boarding gate.


IndiGo in a statement said, “The flight was diverted to Mumbai due to low-visibility conditions in Delhi. We sincerely apologise to our customers and are currently looking into the incident. We will take necessary steps to avoid any such instances in the future.”

Scindia, addressing the intense fog-related delays at Delhi's IGI Airport over the past two days, announced that the ministry is taking steps to prevent such situations in the future.

Moneycontrol News
first published: Jan 16, 2024 02:00 pm

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