Man sues T-Mobile for failing to prevent hackers from stealing from his cryptocurrency account
According to the complaint, the lack of adequate security on T-Mobile paved way for hackers to transfer his number to another carrier without his consent and steal virtual currency worth thousands of dollars
February 07, 2018 / 08:10 PM IST
A man has sued the US based network provider T-Mobile after hackers stole from his cryptocurrency account. As per the man, it was the inadequate security provided by the network that had allowed hackers access for the heist.
The news about the suit first came into notice after it was reported in Law 360. As per the report, the customer, identified as Carlos Tapang has filed the suit in the Washington federal court on Sunday.
According to the complaint, the lack of adequate security on T-Mobile paved way for hackers to transfer his number to another carrier without his consent and steal virtual currency worth thousands of dollars.
A report in The Verge,Tapang claimed that the hackers, after gaining control of his phone number changed the password on one of Tapang’s crypto currency accounts enabling him to steal 1,000 OmiseGo tokens and 19.6 BitConnect coins.
The suit alleges that the network provider is partly responsible for the mishap. Though it had added a pin code to the customer’s account prior to the hack, the company had failed to implement it. The hackers were also able to call T-Mobile’s customer support multiple times to gain access to customer accounts by talking to an agent on the line, who then had granted them access without any further identity verification.
The complaint, in addition reportedly listed many other anonymous users who posted on the internet similar security breaches on their T-Mobile accounts.Tapang also wants compensation for the emotional distress he had suffered along with the time, energy and expense it caused him.
While no reaction has still come from the network company the court could direct the company to improve its security measures, thus making network providers more accountable to security breaches.