Contrite BlackBerry Co-CEOs Go Into Damage Control

RIM is hoping executives who rely on its secure email service forget the latest hiccup.

October 14, 2011 / 12:25 IST

Research In Motion's co-CEOs have apologised to millions of BlackBerry customers for a four-day outage that has tarnished RIM's image and set back its drive to catch up with Apple and other smartphone rivals. The system-wide failure, which began on Monday, left tens of millions of frustrated BlackBerry users on five continents without email, instant messaging and browsing.

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first published: Oct 14, 2011 12:13 pm

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