CIOs Must Explore Design-Thinking Techniques For Complex ICT Projects: Ovum

Design thinking in government ICT is particularly applicable in changing workflow for shared services, in co-creation initiatives, and in efforts dealing with open data that involve citizens and multiple agencies.

April 29, 2013 / 13:30 IST

Human-centered design thinking and approaches are now gaining mainstream credence among private sector decision-makers focused on innovation. This concept seems to be unfamiliar in most CIO offices in the public sector, says global analyst firm Ovum.

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first published: Apr 29, 2013 01:16 pm

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