InterGlobe Aviation Limited, operating as IndiGo, is India’s largest low-cost airline, headquartered in Gurugram, Haryana. Established in 2004 under InterGlobe Enterprises, the airline placed a
Union Civil Aviation Minister Ram Mohan Naidu said that the government considers it necessary to curtail the overall Indigo routes, which will help in stabilizing the airline’s operations and lead to reduced cancellations.
IndiGo experienced a severe crew shortage, especially among pilots, combined with newly enforced rest-time regulations. This resulted in widespread operational disruptions and the cancellation of more than 400–550 flights on some days.
The Directorate General of Civil Aviation (DGCA) launched an inquiry into the cancellations, sought detailed explanations from the airline, and asked for a mitigation plan to restore normal operations.
IndiGo has informed DGCA that full operational restoration may only be possible by February 10, 2026, depending on regulatory approvals and crew availability.
The airline is providing full refunds or free rebooking options for passengers whose travel was scheduled between December 5 and December 15, 2025, during the peak disruption period.
IndiGo operates on a strict low-cost carrier model focused on high aircraft utilization, quick turnarounds, point-to-point routes, and a lean, no-frills service structure.