Digital-only financial products and platforms thrive on real-time availability of data. The strength of available data becomes a great enabler in driving value for both customers and marketers.
Catering to customers from diverse backgrounds, Insurance Samadhan allows anyone who has experienced miss-selling, fraud or claim rejection in life, health and general insurance to file a complaint.
According to Accenture, fintech investments in the country nearly doubled to $3.7 billion in 2019, up from $1.9 billion the previous year, which puts it a third spot after the US and UK.
Technology plays a crucial role in enhancing customer experience by making services customised, relevant and efficient.
- Security remains the biggest factor impacting enterprises’ future cloud strategies.
Participants at the Summit discussed the current and impending disruptions that are shaping the industry and presented an opportunity for women in this sector.
Resulticks has worked with UTI MF to complete the initial implementation, data integration and commencement of communications across more than three channels.
Technology empowered solutions such as Instant Payout, seamless insurer integration and efficient customer service has accelerated the company’s growth
The new classification system helps insurers break down barriers through access to relevant data and insights from automakers' ADAS features.
Technology tools are assisting insurers to better understand user requirements and customize products accordingly.
Since the launch of its digital branches on handheld devices, the company has serviced over 150,000 customers through its digital innovation, Mosambee.
CRIF High Mark is investing heavily in analytics and machine learning so that it can extract more value for its clients from the data it has in the bureau.
Monetary losses due to increasing cyberattacks in the insurance sector expected to drive the market.
Insurance firms must now adopt a new set of technologies to stay relevant and profitable in a market where customer preferences and expectations are completely different.
There is a need for insurance companies to have a focus towards providing user-centric and empathy driven experience for customers.
It is imperative that the insurance industry adopts emerging technologies and leverages them optimally to redefine themselves.
Filling application forms, validating the information provided, providing quotes and premium receipts – all these can be done easily with chatbots.
Kayzad Hiramanek, Chief - Customer Service & Operations, Bajaj Allianz Life, tells Moneycontrol about what’s different with Bajaj Allianz Life.
Following are key findings of the J.D. Power 2019 Insurance Digital Experience Study
Rakesh Wadhwa, CMO, EVP - Strategy & Retail Assurance at Future Generali India Life Insurance takes us through the company’s vision in tech adoption to achieve business goals.
Suresh Sankaranarayanan, CTO of Kotak General Insurance talks about how a cloud-based DR model helps the company optimize cost and improve efficiency.
The review explores the degree to which executives in Asia Pacific are expecting and preparing for the automation of job roles.
Rakesh Wadhwa, CMO, EVP - Strategy & Retail Assurance at Future Generali India Life Insurance, talks about how data analytics helps the company to strengthen risk management, improve customer retention and do much more.
Cyber Insurance is proving to be a key tool in the Risk management for financial sector.
Asia Pacific is projected to grow at the highest CAGR and North America to hold the largest market size.