'There were women with children who did not get to sit. The people who boarded the train abruptly were also bossing people around,' Nilisha Mantri said
According to a statement issued by the Western Railway, the train operated between Dahanu Road and Andheri stations will be extended up to Churchgate station to meet the growing demand of commuters.
The move to upgrade non-AC Sleeper Class and unreserved General Class coaches to air-conditioned coaches will allow the Indian Railways to roll out fully air-conditioned trains without making train travel expensive for the common man.
"Ever since the local train left Borivali station, we found that the coach was not cooling. Initially we thought that the AC would start soon. But despite crossing few stations on the way, there was no sign of it," a passenger said.