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    PSBs are doing fine on efficiency, but need to improve customer experience

    PSBs have improved efficiency but often lack in providing good customer experience. A big reason is inadequate number of employees to manage the huge customer base.

    Dinesh Unnikrishnan
    November 19, 2024 / 08:19 IST
    SBI has improved its manpower efficiency parameters in Q2
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      Moneycontrol Pro Panorama | Tim Cook and the art of doing what you do best

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