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UPI server restored after brief outage

Due to the temporary outage, transactions were not being processed through major UPI apps like PhonePe, Google Pay and Paytm.

April 25, 2022 / 08:26 IST
Representative image.

The Unified Payments Interface (UPI) server, which was down for over an hour, has been restored. The temporary outage had caused disruptions in payments across the country.

Users had took to Twitter to complain about transactions not being processed through major UPI apps like PhonePe, Google Pay and Paytm. Users were notified of failed payments after long processing times.

This was the second time in the year that the UPI server went down -- the last time being January 9. The National Payments Corporation of India (NPCI) said in a statement that ''some users may have experienced issues while using UPI for a brief period, around 8pm.''.

The momentary issue with some UPI ecosystem partners has been resolved and services are working as usual, it added.

UPI, a real-time payments system by the NPCI, makes up over 60 percent of India's retail transactions.

The payments system handles huge volumes of transactions, with a majority of those being low-value transactions. Transactions below Rs 100 make up 75 percent of UPI volumes.

In the month of March alone, UPI saw 540 crore transactions amounting to Rs 9.60 lakh crore.

Meanwhile, the NPCI is working on enabling payments in the offline mode to reduce the load on bank and in-house servers.

Moneycontrol News
first published: Apr 24, 2022 09:00 pm

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