IndiGo shares settled nearly 2 percent lower on Wednesday as the airline grappled with widespread flight delays and cancellations triggered by tech and operational issues.
Shares of InterGlobe Aviation, the parent of IndiGo, ended 1.73 percent down at Rs 5,599 on the NSE.
The stock came under pressure after disruptions at Hyderabad Airport, where the carrier cancelled 13 outbound flights to cities including Delhi and Bengaluru. Airport authorities said some IndiGo services were affected due to airline-related technology and operational problems, leading to delays and cancellations.
According to sources, the airline also cancelled 18 incoming flights on Wednesday, while nine flights were grounded on Tuesday. Several IndiGo flights across airports were delayed as the carrier struggled to deploy adequate crew.
Acknowledging the disruptions, an IndiGo spokesperson said the airline had faced “several unavoidable flight delays and some cancellations in the past few days due to various reasons including technology issues, airport congestion, and operational requirements.” The Hyderabad airport, in a post on X, issued a similar statement on the impact to IndiGo services.
Sources said IndiGo cancelled more than 70 flights on Wednesday, including services from Bengaluru and Mumbai, mainly due to crew shortages. “IndiGo has been facing acute crew shortage since the implementation of the second phase of the FDTL norms, leading to cancellations and huge delays in its operations across the airports,” one source said.
The latest flight duty time limitation norms mandate longer weekly rest periods of 48 hours, extend night-time definitions, and cap night landings at two instead of six. Domestic carriers, including IndiGo and Air India, had initially opposed the changes, but the DGCA notified them after a Delhi High Court directive. The rollout has been staggered, with some variations for different airlines.
The first phase of the norms took effect in July, while the second phase, including the reduced night-landing limit, was implemented from November 1. The regulations were originally slated for March 2024, but airlines sought a phased introduction citing the need for additional crew.
IndiGo, based in Gurugram, operates about 2,100 domestic and international flights daily, a large portion of them during night hours.
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