Is India lagging in the ongoing artificial intelligence (AI) revolution? Global brokerage HSBC believes so. While globally, the excitement surrounding AI is reaching a fever pitch, the brokerage noted that India remains at a disadvantage. In fact, HSBC's global clients have opined that India is being positioned as a global anti-AI play.
"While this is not a positive development, it appears to be the harsh reality. Global AI exuberance is palpable, and it seems India, at this stage, is at a distinct disadvantage in the AI ‘revolution’, although eventually the technology hype curve versus India’s catch-up and positioning in this curve will be critical for investors," said HSBC.
There are three key areas in which India is at a disadvantage as a result of the AI thrust:
The demand for AI is massive, and global investments into AI could spur IT demand. HSBC noted that the top AI hyperscalers - Amazon, Microsoft, Google, and Oracle - are likely to spend $2 trillion over five years on the AI-thrust. This could draw investment away from traditional sectors, including India.
However, drawing from the past, the shift towards SaaS from on-premise software was supposed to be negative for IT services, but SaaS was commensurately services-intensive. On similar lines, the move from current AI agents move to multi-agentic AI systems could lead the need for enterprise software architecture and infrastructure to be redesigned, which should create more demand for Indian IT.
AI could materially reduce headcount in low-end knowledge roles. "We think most global, including Indian, companies are 12-18 months away from significant traction in AI adoption for mid- and back-office functions such as collections, customer onboarding, loan approval process, overall lending process, policy administration, finance and accounting, supply chain management," said the brokerage.
In functions such as sales and marketing, customer onboarding, or some finance operations, AI could create a headwind to more hiring. At the current juncture, however, HSBC added that most enterprises have not considered job reductions from AI; rather, most discussions are around improving productivity and quality of service.
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"Global AI plays, in our view, have attracted the bulk of these funds moving away from India. Our positioning and flows data highlights a notable rotation of funds from Indian equities amid elevated valuations and subdued earnings growth, redirecting money towards the tech markets of South Korea and Taiwan," the financial services firm noted.
In the September quarter, FIIs net bought $15 billion in Taiwanese equities, making it the largest quarterly inflow on record. Further, the fund positioning in South Korea is at the highest level in over a decade, while foreign investors continue to cut their India holdings.
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