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Advanced AI systems more likely to replace white collar clerical work, says IBM’s Arvind Krishna

The IBM CEO quipped that AI systems are not likely to replace roles like farmers and truck drivers in the near term.

January 20, 2023 / 08:54 AM IST
Arvind Krishna, CEO of  International Business Machines Corporation (IBM) | (Reuters file image)

Arvind Krishna, CEO of International Business Machines Corporation (IBM) | (Reuters file image)

Work that is repetitive in nature and can be automated will start to be done by AI systems, according to IBM Chief Executive Officer Arvind Krishna. Speaking to Moneycontrol at the World Economic Forum in Davos, the IBM CEO said that such work that can be done by AI systems is not a threat, and that he believes that AI systems are more likely to replace white collar clerical workers.

“I think these advanced AI systems will more likely replace white collar clerical workers, than the physical world where people tend to go. It's not going to replace farmers and truck drivers in the near term. Those are much further out, if at all," he quipped.

Krishna was commenting on the advances in AI in the context of OpenAI’s ChatGPT, and said that advances in AI have been “substantial” over the last many years.

“What is going on in this phase is what are called large language models, and it is not unique to ChatGPT. But certainly, ChatGPT is a great example of that. I think Google and Facebook do a lot of work on it. IBM does a lot of work on it, as does open AI. So when I look at it, this is a trend that is deepfounded across,” he said.