Blackbaud Expands India Presence with New Hyderabad Office, Strengthening Global Innovation and Social Impact

Blackbaud’s Hyderabad hub marks a pivotal moment in the company’s India journey, moving from presence to scaled innovation engine within just one year. Framed against India’s growing role as a global technology and GCC powerhouse, the new office underlines how a social impact SaaS leader is betting on Indian talent to support its global efforts to shape its next phase of product and AI-led growth. Globally, Blackbaud is recognised as a leading software provider exclusively focused on powering social impact, serving nonprofits, educational institutions, companies committed to social responsibility, and individual change makers. Its software accelerates impact across fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility, and education management, with millions of users and over $100 billion raised, granted, or managed through its platforms every year.

Hyderabad as an innovation lever

The new Hyderabad office, opened in November 2025, comes exactly a year after Blackbaud set up operations in India. The expansion widens the company’s global footprint and is designed to accelerate innovation, AI integration, and product development for customers around the world. The site is positioned as a strategic global location, expanding Blackbaud’s capacity to deliver intelligent, scalable, purpose‑driven software across its core solution areas. Kevin Gregoire, Executive VP & COO, notes that Hyderabad brings together a world-class talent ecosystem and a vibrant technology culture that align closely with Blackbaud’s purpose. This presence, he adds, strengthens Blackbaud’s position as a global leader and helps it lead the social impact market into the age of AI by developing technology that empowers customers to drive meaningful change worldwide.

Building for AI, cloud and data

Located in HITEC City, the office reflects a long-term investment approach rather than a short-term capacity play. The Hyderabad team is focused on enhancing Blackbaud’s existing platforms through AI integration, cloud-native development, and data modernisation. This puts India at the heart of efforts to re-architect products for an era where AI-driven workflows, secure cloud infrastructure, and data intelligence are becoming table stakes for enterprise-grade SaaS. For potential hires, the mandate is clear: this is a site where engineers, product managers, designers, and operations leaders work on core platforms that support millions of users and mission-driven organisations globally. For corporate and institutional decision-makers, it signals that India is embedded in the core product and technology roadmap, rather than treated as a peripheral support location.

Talent strategy and employee experience

Blackbaud India’s leadership is explicit about the kind of talent it wants to attract and retain. Rajiv Gajria, VP & MD, highlights that the company has built a diverse, high-performing workforce across product, design, engineering, and operations in just one year, and is continuing to hire professionals who are curious, skilled, and purpose-driven—people who want to solve problems that matter, at scale. This purpose lens is reinforced by the company’s culture and early CSR track record in India, with 100% employee engagement in CSR activities and four volunteer-led initiatives within three months. Beyond technology, Blackbaud is consciously positioning employee experience as a strategic differentiator. Kyle Crager, Senior VP & Deputy Head–HR, notes that the company is investing deeply in leadership development, learning, and inclusion so every employee feels connected to its values and empowered to grow a career while making a measurable impact.

A global social impact platform, powered from India

Blackbaud’s culture is built on collaboration, innovation, and community, and the Hyderabad office is designed to embody this ethos. For prospective employees, that translates into exposure to global teams and products, coupled with a values-driven, inclusive work environment. For corporate and B2B partners, it signals organisational stability and a people-first approach—critical factors when selecting long-term technology providers. The Hyderabad office is more than an expansion marker; it is a milestone in Blackbaud’s journey as a global AI leader committed to building infrastructure for social impact organisations across 100+ countries. For India’s technology professionals, it opens a pathway to work on globally deployed products with clear societal outcomes, and for enterprise and institutional decision-makers, it confirms that Blackbaud’s India bet is long-term, strategic, and tightly aligned to innovation, AI, and customer impact.

Moneycontrol Journalists are not involved in creation of this article.