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    HomeArtificial IntelligenceGCCs increasingly rely on BPM partners for transformation, says Genpact

    GCCs increasingly rely on BPM partners for transformation, says Genpact

    AI is about optimising business processes at an enterprise level. Without process and data maturity, GCCs cannot transition to AI-led operations, Dinesh Jain, who leads GCC engagements at Genpact, tells Moneycontrol

    Reshab Shaw
    December 15, 2025 / 13:45 IST
    Jain argued that without process and data maturity, GCCs cannot transition to AI-led or agentic operations.
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