A major online payment service provider Venmo is facing a large-scale service disruption, with more than 14,000 users reporting problems on Downdetector over the last few hours. The outage spike shows users began experiencing issues early this morning, with complaints rising sharply as more customers tried to access the service. The disruption appears to be widespread, affecting mobile app access, website logins, and essential account functions.
Downdetector’s outage graph indicates a sudden surge, suggesting a backend failure or a widespread network-side issue. Users have taken to the platform to express concerns, with some reporting complete inability to use the service, while others noted intermittent functionality.
Key problems faced by users
Based on Downdetector’s incident breakdown, three primary issues are being reported by customers:
App-related problems (62%) — Most users say the mobile app is not loading, refusing to authenticate sessions, or freezing during payment or verification steps.
Payment issues (19%) — A significant number of users report failed transactions, payment declines, or incomplete processing.
Website problems (19%) — Some customers are unable to load the website, log in to their accounts, or access dashboards.
User comments also highlight session timeouts, repeat login loops, and failed verification attempts, indicating that the disruption may be affecting core systems. Several users noted that the outage has impacted their ability to complete time-sensitive tasks.
Discover the latest Business News, Sensex, and Nifty updates. Obtain Personal Finance insights, tax queries, and expert opinions on Moneycontrol or download the Moneycontrol App to stay updated!
Find the best of Al News in one place, specially curated for you every weekend.
Stay on top of the latest tech trends and biggest startup news.
