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Paytm responds to de-listing from Google Play Store, says it was forced to comply with Google's mandate

Paytm claimed that Google de-listed the app without giving the company an opportunity to respond.

September 21, 2020 / 09:13 PM IST

Google recently removed the Paytm app on the Play Store, citing that the app breached its policies on gambling. While the digital payment app was quickly reinstated on the Play Store, Paytm felt that it had been treated unfairly. Now, a blog post from the digital payment company claims that it was forced to comply with Google's mandate.

Paytm says that it was forced to comply with Google's mandate of removing its UPI cashback offer and scratch cards to get relisted on the Play Store. The payment company launched a cashback campaign in the app called 'Paytm Cricket League', which was said to be in violation of the Play Store's gambling policies.

In its blog post, Paytm claimed that Google de-listed the app without giving the company an opportunity to respond. Google Play Support contacted Paytm via email, informing the company that its app had been de-listed.