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Indian Railways to introduce airport-like self-service kiosks to check tickets, screen passenger health

Indian Railways aims to provide a seamless train boarding process while maintaining minimum contact between the passenger and railway officials.

June 17, 2020 / 12:55 PM IST

In a bid to make the train boarding process contactless, Indian Railways may soon automate passenger health and ticket check. 

The Railways has introduced a new automated ticket checking and access control machine that checks the body temperature of the passenger and whether they are wearing a mask before checking their ticket and ID. Railway Minister Piyush Goyal tweeted a video that demonstrates the process of the new automated ticket checking.


The new machine has been introduced at the Nagpur Central Railway Division. This new process aims at providing a seamless train boarding process while maintaining minimum contact between the passenger and railway officials.