Bengaluru man gets Tata Nexon worth Rs 18.2 lakh with 'defects'. Viral video

Sharath Kumar posted a video in which he, accompanied by friends and family, had gone to get the vehicle, but were surprised to find defects in the Tata Nexon. (Representational Image).

A Bengaluru man was left disappointed after a Tata Nexon car, brought by him for Rs 18.2 lakh, turned out to be defective. Sharath Kumar posted an Instagram video in which he, accompanied by friends and family, had gone to get the vehicle, but were surprised to find defects in the Tata Nexon.

In the video, the man pointed out each flaw in the Tata Nexon, such as scratches on the front bumper, water on the headlights, scratched tailgate frame and flawed welding on the door's scuff, among other issues.

"Dreams of my family Shattered when I went to take delivery of Nexon facelift Automatic Petrol Fearless Plus worth 18.2 Lakhs from probably the Worst Dealer of Tata Motors i.e. Prerana Motors, Yelahanka as they tried to sell me a defective Nexon facelift vehicle without doing PDI or any QC they registered vehicle in my name," the man wrote in the video caption.

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A post shared by Sharath Kumar T (@shras007)

Kumar further wrote that neither Tata nor the seller had attempted to offer him a new car or resolve the issues in the existing vehicle.

"Its been a month since then, Neither Prerana nor Tata have any interest in resolving this issue or providing me with a Replacement or Refund. All they want is me to accept their vehicle after its repaired with a 2 year extended warranty. Prerana or Tata have no sympathy or guts to accept their mistake, they only keep trying to convince me that its a good vehicle to drive," he wrote.

The Instagram video went viral and eventually prompted a reply from Tata Nexon's official handle, who requested Kumar to share his email address.

"Hi @shras007, our sincere apologies for the inconvenience caused. Please share your email ID via DM, so we can have the relevant team assist you soon," they wrote.

Kumar, though, was not convinced with the reply and suggested that he may take legal action against them.

"Already in discussion with Prerana CEO Prithvi & Tata Karnataka Zonal Manager Mohammed Ahmed, I’m not at all happy with the solution. We will rather meet in Court soon," he wrote.