Microsoft chairman and CEO Satya Nadella said on February 7 Indian IT services player like Infosys, HCLTech and LTIMindtree are not just driving artificial intelligence (AI) and Copilot adoption but also customising the technology for internal use.
Copilot is Microsoft's AI-powered digital assistant, similar to OpenAI's ChatGPT.
Even GPU-maker NVIDIA has deployed Copilot for everyone within the organisation, Nadella said while addressing prominent Indian CEOs at the Microsoft CEO Connection event in Mumbai.
“Firm-level differences will start to show up especially in tech in the short order if you are not an early adopter (of AI). That’s why we are seeing the IT services companies in India going fast and furious on it,” Nadella said.
Nadella is on a two-day visit to India, an annual ritual, with theme for 2024 set as AI and opportunities arising out of it. He is expected in Bengaluru on February 8.
Nadella shared that HCLTech and LTIMindtree are not only adopting Copilot also adding their own workflows to it.
“So, it's not just the horizontal tools that are baked in but in the case of HCLTech, a lot of their project management in bug triage is integrated into the Copilot. In the case of LTIMindtree, even the insights into how they drive their staffing for various projects is plugged into it (Copilot),” he said.
Infosys was a big example of using GitHub Copilot. It was the most proven use case of productivity going robust, he said.
“In some sense, it's not just the one workflow that we have, you can steer it into the workflows that matter inside your enterprise. So the Copilot understanding is not just what was pre-fabricated, it is what your enterprise is, and that's exciting,” he said.
AI driving rural economy
Nadella said Indian non-profit startup Karya.ai was bringing well-paying jobs to rural India using Copilot.
Karya, started in 2021 by Manu Chopra, works with 30,000 rural Indians for completing 40 million paid digital jobs involving capturing, labelling and annotating data for AI training across speech, text, images and videos in 12 Indian languages.
Nadella said the foundation of the startup came from Microsoft research in India. Copilot aided the non-profit to become a thriving organisation, bringing jobs to rural India, creating economic opportunity.
“This is pretty unique and it's fantastic to see. And it’s not just people who are software developers participating… India also has a lot more AI engineers and the AI engineering community here is second only to the United States,” he said.
According to Nadella, the AI revolution is the first time that India was on par with the rest of the world, bridging the gaps, given its fast paced growth in AI adoption.
“If anything, the use cases here are so unique and paving their own path. We don't just talk about AI, we're scaling AI," he added.
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