Challenges in the marketplace such as evolving demographics, changing customer mindsets and rising expectations have dramatically increased business complexity, making it imperative for insurers to develop strong technical acumen and skill sets. One way of fast-tracking the process is for insurers to engage with technology vendors to build their IT road maps. IDC Financial Insights observes that insurers are becoming increasingly receptive to forging partnerships with IT vendors and a handful of vendors are emerging as the preferred partners of these carriers.
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