72% CIOs Say They Are Not Alerted On Issues With Web Services

Research has shown that even minor delays to website response times can have a sizable impact on customer satisfaction, page views, conversion rates and site abandonment.

May 22, 2013 / 12:40 IST

Research has shown that even minor delays to website response times can have a sizable impact on customer satisfaction, page views, conversion rates and site abandonment. Despite this, an astonishing percentage of organisations (32 percent) do not or don’t know if their website is monitored on a 24x7 basis.

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first published: May 22, 2013 12:28 pm

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