Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimisation, and back-office solutions, drawing on 40 years of delivering enhanced customer experience solutions, today announced a feature-rich, cloud-based contact center solution architected to rapidly accelerate operational value and customer service excellence. Designed to bring superior ease and simplicity to contact center solution operations, while reducing demand on IT, Zipwire (zipwire.aspect.com) includes premium features such as unlimited elasticity, provisioning simplicity and 24/7/365 support.
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