Your SBI Customer Information File number provides secure access to your bank details, preventing fraud. It includes information like loans and KYC data. While usually found in your passbook or cheque book, this 11-digit number can also be accessed through SBI net banking and through the Yono Lite app.
The bank has said the services would be shut as it undertakes upgrades technology for better customer experience
Last month too, the public sector bank's digital banking platforms -- Yono, Yono lite, internet banking, and Unified Payments Interface (UPI) -- were affected due to maintenance.