Salesforce

TCS to acquire Salesforce consulting firm Coastal Cloud for $700 million

This will be the IT services giant's second acquisition in less than three months. In October, TCS said it was acquiring US-based ListEngage MidCo for $72.8 million

Salesforce's AI agents grew from single digits to over 100 agents in one year, says senior executive

Salesforce also announced partnership with staffing solutions firm TASC Outsourcing, having built two company-specific AI agents for lead sourcing and outreach.

Salesforce CEO Marc Benioff prefers Gemini 3 over ChatGPT: Here’s why

Salesforce CEO Marc Benioff has openly switched his preference from ChatGPT to Google’s new Gemini 3 after using it for just two hours. His strong endorsement highlights Gemini 3’s speed, flexibility and multi-modal abilities, and reflects how quickly the AI landscape is shifting.

Salesforce India’s FY25 profit jumps 45% to Rs 1,292 crore, revenue up 46%

Salesforce's offices in India are spread across six locations with a workforce of over 13,000, growing from 2,500 employees in 2020. India is the second-biggest market for the company after the US

"AI won’t replace humans…” Salesforce CEO Marc Benioff says he’s hiring thousands of salespeople

Salesforce CEO Marc Benioff says “AI won’t replace humans” as the company hires thousands of new salespeople to strengthen its human-driven sales model.

Salesforce CEO Marc Benioff apologises for backing Trump’s call to send troops to San Francisco

Salesforce CEO Marc Benioff has issued a public apology after facing backlash for suggesting that federal troops could be sent to San Francisco to improve public safety during the company’s Dreamforce conference.

Salesforce says it’s saving $100 million a year by using AI tools

Salesforce says it’s saving $100 million a year by using AI tools like Agentforce in customer service. The shift has cut jobs but boosted efficiency and uncovered millions in new business opportunities.

Salesforce CEO calls on Trump to deploy National Guard troops in San Francisco

Marc Benioff’s comments echo a subtle but growing trend among some Bay Area executives: public acknowledgement of Trump’s agenda, especially around security and infrastructure.

Nearly 1 billion Salesforce records stolen by hacker group, company reacts

The cybercriminals, who call themselves “Scattered LAPSUS$ Hunters,” told Reuters on Friday that they obtained data containing personally identifiable information by targeting companies that use Salesforce software.

Dhiwise pivots to Rocket, raises $15 million from Salesforce Ventures, Accel and Together

The company will use the capital to strengthen R&D, expand product capabilities and expand globally footprint with new headquarters in Palo Alto, California

‘Microsoft did horrible things to Slack’: Salesforce CEO Marc Benioff warns OpenAI could be next

To understand the context, back when Slack was gaining popularity as a workplace messaging app, Microsoft launched its own rival, Teams, and bundled it for free with its Microsoft 365 suite.

Salesforce AI exec says learning this skill is more crucial than coding

Want to succeed in the AI era? Coding isn't the most important skill anymore, according to a Salesforce AI exec. Discover the key ability that matters more and how it can shape the future of tech.

'We don’t require more software engineers,' says Salesforce CEO Marc Benioff. Here's why

Speaking on the '20VC with Harry Stebbings' podcast, CEO Marc Benioff highlighted the transformative role of AI in the company’s operations. He explained that the substantial productivity gains within Salesforce’s engineering teams have negated the immediate need for additional hires.

Nearly 93% of Indian SMBs using AI have seen increase in revenue: Salesforce report

For Indian SMBs, the top AI use cases include automated service chatbots, marketing campaign optimization, and generating new content.

Salesforce posts strong revenue with promise of AI boost

Salesforce, the top seller of customer relations management software, pivoted its AI strategy this year to focus on tools called agents, which are designed to complete tasks such as customer support or sales development without human supervision.

Salesforce keen on expanding in India; to invest more in Hyderabad, Bengaluru

Salesforce COO Brian Millham announced plans for expansion in India, citing the country’s incredible growth and employee potential, as the company focuses on enhancing its domestic operations.

Salesforce to buy data protection provider Own Company for $1.9 billion

The acquisition comes at a time when customers are increasingly focused on mitigating data loss due to system failures, human error, and cyberattacks.

World Street | Nvidia plunges on weak guidance; Warren Buffett's Berkshire hits $1 trn; Yelp sues Google; Salesforce CFO steps down; and more

From Nvidia's market plunge and Berkshire Hathaway's trillion-dollar milestone to Yelp's antitrust lawsuit and Salesforce's leadership change, here’s a look at recent business developments around the world.