Salesforce

Salesforce CEO Marc Benioff says “AI won’t replace humans” as the company hires thousands of new salespeople to strengthen its human-driven sales model.

Salesforce CEO Marc Benioff apologises for backing Trump’s call to send troops to San Francisco

Salesforce CEO Marc Benioff has issued a public apology after facing backlash for suggesting that federal troops could be sent to San Francisco to improve public safety during the company’s Dreamforce conference.

Salesforce says it’s saving $100 million a year by using AI tools

Salesforce says it’s saving $100 million a year by using AI tools like Agentforce in customer service. The shift has cut jobs but boosted efficiency and uncovered millions in new business opportunities.

Salesforce CEO calls on Trump to deploy National Guard troops in San Francisco

Marc Benioff’s comments echo a subtle but growing trend among some Bay Area executives: public acknowledgement of Trump’s agenda, especially around security and infrastructure.

Nearly 1 billion Salesforce records stolen by hacker group, company reacts

The cybercriminals, who call themselves “Scattered LAPSUS$ Hunters,” told Reuters on Friday that they obtained data containing personally identifiable information by targeting companies that use Salesforce software.

Dhiwise pivots to Rocket, raises $15 million from Salesforce Ventures, Accel and Together

The company will use the capital to strengthen R&D, expand product capabilities and expand globally footprint with new headquarters in Palo Alto, California

‘Microsoft did horrible things to Slack’: Salesforce CEO Marc Benioff warns OpenAI could be next

To understand the context, back when Slack was gaining popularity as a workplace messaging app, Microsoft launched its own rival, Teams, and bundled it for free with its Microsoft 365 suite.

Salesforce AI exec says learning this skill is more crucial than coding

Want to succeed in the AI era? Coding isn't the most important skill anymore, according to a Salesforce AI exec. Discover the key ability that matters more and how it can shape the future of tech.

'We don’t require more software engineers,' says Salesforce CEO Marc Benioff. Here's why

Speaking on the '20VC with Harry Stebbings' podcast, CEO Marc Benioff highlighted the transformative role of AI in the company’s operations. He explained that the substantial productivity gains within Salesforce’s engineering teams have negated the immediate need for additional hires.

Nearly 93% of Indian SMBs using AI have seen increase in revenue: Salesforce report

For Indian SMBs, the top AI use cases include automated service chatbots, marketing campaign optimization, and generating new content.

Salesforce posts strong revenue with promise of AI boost

Salesforce, the top seller of customer relations management software, pivoted its AI strategy this year to focus on tools called agents, which are designed to complete tasks such as customer support or sales development without human supervision.

Salesforce keen on expanding in India; to invest more in Hyderabad, Bengaluru

Salesforce COO Brian Millham announced plans for expansion in India, citing the country’s incredible growth and employee potential, as the company focuses on enhancing its domestic operations.

Salesforce to buy data protection provider Own Company for $1.9 billion

The acquisition comes at a time when customers are increasingly focused on mitigating data loss due to system failures, human error, and cyberattacks.

World Street | Nvidia plunges on weak guidance; Warren Buffett's Berkshire hits $1 trn; Yelp sues Google; Salesforce CFO steps down; and more

From Nvidia's market plunge and Berkshire Hathaway's trillion-dollar milestone to Yelp's antitrust lawsuit and Salesforce's leadership change, here’s a look at recent business developments around the world.

Salesforce World Tour Essentials 2024: Bridging Innovation, Data, and Trust in the Age of AI

The World Tour Essentials 2024 in Mumbai wasn't just an event; it was a glimpse into the future.

India needs to do a lot of catching up when it comes to generative AI, says Salesforce's Arundhati Bhattacharya

While Bhattacharya said that India has massive potential for Gen AI to take off, its adoption has been low.

Salesforce India launches AI product for digital lending, unveils dedicated platform for public sector

The idea behind its new offering -- Digital Lending for Loan Origination -- is to consolidate all the relevant information on a single dashboard and help lenders decide if they want to loan out money to a borrower.

Salesforce launches public sector division in India; unveils Made-for-India digital lending solution

The company also highlighted insights from an (International Data Corporation) IDC study, which indicated that the Salesforce economy is expanding, with AI accelerating its growth trajectory.

Persistent Systems, Infosys shares fall on Salesforce's lower margin guidance for FY25

Persistent Systems and Infosys have highest employee and revenue exposure towards Salesforce.

Salesforce plummets as weak forecast sparks concerns of AI competition

Salesforce's AI-focused data cloud business contributed to 25% of the deals valued above $1 million in the first quarter, unchanged from the prior quarter.

Salesforce is in advanced talks to buy Informatica: Report

The price of the deal being discussed is below Informatica's current stock price of $38.48, which is a potential complication factor, the Journal said

Salesforce sees annual revenue below estimates on weak cloud demand

The company's downbeat forecast signals a likely slowdown in cloud and tech spending as clients grapple with high interest rates and rising inflation, compelling them to keep a lid on costs.

Thanks, but no thanks: OpenAI researchers turn down Salesforce CEO’s job offer

Marc Benioff said that Salesforce will match the salary of any OpenAI researcher who quits following the ouster of Sam Altman - but his generous offer found surprisingly few takers.

Salesforce rolls out Automotive Cloud to deliver enhanced customer experience

Automotive Cloud will unify automaker’s data of vehicle telematics, service records, customer data etc and will power features that provide a real-time, contextualized view of what’s going on inside a vehicle to help get a personalized experience.

India is Salesforce’s largest ecosystem of employees outside US: CFO Amy Weaver

Employees based out of India have played a key role in terms of working with the global support teams, and engineering and product development teams.