IGCC aims to facilitate communication between the insured public, insurers and IRDAI to improve the working of the grievance redressal mechanism. No other financial services industry has a single call centre to register all kinds of complaints.
Karvy Data Management is a provider of business and knowledge process services. In a separate deal, Hinduja Global Solutions was to acquire a significant portion in Bangalore-based Mphasis BPO business. Recently, both transactions were approved by Competition Commission of India.
Giving its green signal, the fair trade regulator said the proposed deal is not likely to have an appreciable adverse effect on competition in India. Under the combination, Karvy Data Management will acquire Mphasis' domestic business process management or outsourcing (BPM/BPO).
HP-owned IT services firm Mphasis on Wednesday posted a 10.6 percent dip in net profit at Rs 156.26 crore for the quarter ended June 30, 2015.
"Mphasis announced the signing of a definitive agreement to transfer a portion of its domestic business to Karvy Data Management Services (KDMSL)," said the IT services provider in its filing, adding it is subject to regulatory approvals.