Call Drops

Have you ever been in a crowded, public place, trying to connect a crucial phone call, but kept experiencing call drops? Niranjan Akella, a 22-year-old engineering graduate, is trying to solve this pesky problem with a software.

DoT Secy, unhappy over call drops, to take strong steps if situation doesn't improve

Sundararajan expressed deep anguish that despite the best efforts of DoT and TRAI, the call drop situation has not improved.

Drive test to check call drops likely from this month: Trai

"Independent drive tests are going to begin. Actually, there was some gap (problem) which has been removed...they should start probably from this month on," Trai Chairman R S Sharma told PTI.

Need fiscal relief for more cash to tackle debt, say telcos

Overburdened with debt, the telecom companies are going through tough times and the only silver lining for them is if the government provides them with fiscal relief measures to increase cash flows.

Airtel, Aircel to appear before Parliament panel on call drops

The Parliamentary Standing Committee on Information Technology has called telecom operators Airtel and Aircel to appear before it to brief on the issue of call drops on January 5.

Call drops cannot be completely eradicated: Telecom Minister

Government today said that call drops in telecom networks cannot be eradicated completely and it is a global phenomenon.

New rules on network rollout to reduce call drops: COAI

Cellular operators' body COAI has said that new rules on installation of mobile towers and laying of optical cables will reduce call drops, rev up broadband speeds and improve service quality for consumers.

TRAI calls meet as incumbents allege norm violation by RJio

Amid the blame game between existing players like Airtel and entrant Reliance Jio over call drops, telecom regulator TRAI has called a meeting with operators on September 30 to discuss alleged violations of tariff orders by the newcomer.

Telco war: RJio makes live operator-wise call drop data

Taking its fight against incumbent telecom operators to the next level, Reliance Jio today made live the data on call drops its users are experiencing due to Airtel, Vodafone and Idea not providing enough interconnectivity.

Submit calls drop data: TRAI tells Airtel, Vodafone, Jio

In a move that will have implications for the row over interconnection ports between incumbents Vodafone and Airtel and newcomer Reliance Jio, the Telecom Regulatory Authority of India (TRAI) has asked all three to submit their call drops data.

Vodafone-BSNL 2G intra-circle roaming pact to tackle call drops

"The agreement will enhance coverage for both Vodafone and BSNL customers. Next month, we will jointly provide seamless connectivity at the BRICS summit, which is to be held in Goa," BSNL CMD Anupam Shrivastava told PTI.

DoT in favour of more penal power to TRAI

The Department of Telecom is in favour of giving more penal power to telecom regulator Trai that will enable the sectoral watchdog to impose fine on telecom operators for poor services including call drops.

TRAI's new portal to give info on call drops across locations

The move would benefit telecom service providers too who can measure their performance against other operators, Sharma said.

TRAI starts overhaul of quality norms for mobile services

Tightening the noose around mobile operators over call drops, telecom regulator Trai today proposed stricter quality norms for local areas and imposing graded (rpt) graded financial disincentives for poor services.

Call drops situation to be improved in 3-4 months: Manoj Sinha

Manoj Sinha said the telecom operators will invest around Rs 20,000 crore to improve their infrastructure and install one lakh base transceiver station (BTS) to offer better services to customers.

Expect spectrum auction to be finalised in Sept: Telecom Min

Government expects to hold the mega spectrum auction in September, through which it hopes to garner Rs 5.66 lakh crore, Telecom Minister Manoj Sinha said on July 8

Penal powers to TRAI not a solution to call drops: DoT Secy

Mobile operators have committed to invest about Rs 12,000 crore to install about 60,000 towers to check call drops, telecom secretary J S Deepak said on June 10, but appeared dismissive of penal powers to regulator TRAI saying it cannot be "one and final solution" to this menace.

Call drops: Trai seeks power to imprison, fine violators

This follows a Supreme Court judgement quashing the Trai order that asked telecom operators to compensate subscribers for call drops.

Telecom secretary to meet CEOs on call drops on June 10

With the issue over call drops refusing to die down, Telecom Secretary J S Deepak has called a meeting of CEOs of mobile service providers to discuss that and much more

TRAI seeks more powers to impose penalty for call drops

A recent test drive, conducted between May 3-6, in New Delhi shows that all telecom operators, with exception of Vodafone and Reliance Communication failed to meet call drop benchmark.

Telcos not using RLT technology to mask call drops: COAI

Industry body COAI rejected allegations of "inappropriately" using the radio link time out technology for masking call drops and it is used globally by all operators to ensure optimal customer experience

Call drops: TRAI to confirm 'position' in 2 weeks to help public

As mobile users continue to grapple with call drops, telecom regulator TRAI said current norms are "inefficient" to provide any relief to consumers and it will finalise in two weeks its "position" in the wake of Supreme Court quashing a penalty provision

Have cleared policies pending for 8-10 years: Telecom Minister

Steps taken by the Telecom Ministry have revived foreign investor interest in the sector, and the government is on its way to achieve its dream of creating a Digital India, says Minister Ravi Shankar Prasad.

Call drops: TRAI may release consultation paper if deemed fit

The Supreme Court, earlier this month, said that telecom companies cannot be fined for call drops and had also said that the Parliament can make and enact a call drop compensation rule. Any decision taken by the TRAI will be preceded by a consultation paper, said the regulatory body‘s chairman RS Sharma.

Call drops: Trai says won't 'shy away' from its duty

Telecom Regulatory Authority of India (Trai) Chairman R S Sharma also said 'drive tests' have been conducted in 11-12 cities to analyse the menace of call drops and the results are being processed before being made public.