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Top 10 FAQs related to income tax returns filing clarified

The top 10 FAQs about submitting an income tax return for AY 2022–2023 have been made public by the Income Tax.

July 30, 2022 / 05:13 PM IST
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The top 10 Frequently Asked Questions (FAQs) related to the filing of the income tax return for the Assessment Year 2022–2023 (Financial Year 2021-22) have been made public by the Income Tax department. The last day to file returns is July 31, 2022.

FAQs on top ten clarifications sought by the Taxpayers while filing their Income-tax returns:

Question 1:

Self-assessment tax paid but not reflected in prefilled details.


As per the normal process, it takes 3 to 4 days for different banks to provide information to the department. Post that, it gets prefilled in the Tax-returns/Pre-filled JSON. A taxpayer may opt to wait for the required time period for auto-reflecting details of the Taxes paid in ITR.

Alternatively, in such cases where a taxpayer has already filled in additional details over and above the pre-filled details, such payment details can be entered manually after clicking on the ‘Add Details’ link for Advance Tax and Self-Assessment Tax Payment details under Schedule “Taxes Paid”.

Question 2:

How to pre-validate the bank account and select a bank for a refund.


The taxpayer needs to add a bank account in which a refund is required as per the below steps.

Go to Profile>> My Bank Account>> Add Bank Account>> Provide correct bank details & validate.

The request will be sent to the respective bank or NPCI for validation. Once validation is successful, the Taxpayer can nominate the bank account for a refund.

Note: While filing ITR, if the user has a bank account with ‘Validation in progress status, the same can be nominated for refund and ITR can be filed without waiting for confirmation. However, the refund, if any, will be credited only after validation is done by the bank.

(To know more refer to My Bank Account User Manual | Income Tax Department)

Question 3:

While trying to file the ITR-7 claiming exemption under the below sub-sections, I am not able to find the relevant dropdown in ITR 7 utility. What should I do in this regard?


The persons claiming exemptions in any of the above-mentioned sub-sections are not required to file ITR-7, They may use other ITR types as appropriate to file the return.

Question 4:

How to e-verify through net banking?


To e-verify through net banking, the user needs to login into an e-filing account net banking account, below are the steps:

• Click on “Net Banking” link under “Other ways to access your account” on the “Login” page.

• Select the Bank and login to net banking website using your net banking credentials.

• Locate the Income tax e-filing tab at the bank website.

(Note: This differs from bank to bank.)

• Click on the “Login to Income Tax e-filing” link at the bank website.

• You will be redirected straight to the e-filing dashboard.

• Click on “e-verify return” link under e-file> Income-tax returns.

• Click on the “e-verify” button against the return to be e-verified.

• You will be navigated to the “success” page and your return will be successfully verified

(To know more refer to: How to e-Verify User Manual | Income Tax Department)

Question 5:

What difference between income as shown in AIS and 26AS?


Income reflected in AIS and 26AS is based on information received from different sources and tax compliance made by different stakeholders. These are made available to the Taxpayer for reference purposes. The taxpayer should check his book of records and provide information in the return as per the information available to him.

If there is variation between the TDS/TCS or tax payments as provided in Form26AS and the TDS/TCS or tax payments provided in AIS, the Taxpayer may rely on the TDS/Tax payment information provided in 26AS for the purpose of filing tax return and for computing Pre-paid Taxes.

Question 6:

How to register for legal heir/documents required?


Steps to Register as a legal heir:

Log in to the e-Filing Portal >> Authorized Partners >> Register as Representative Assessee>> Let's get Started>>Create New Request >>Choose the Category of assessee ‘Deceased (Legal heir)’ >>enter the required details >>Upload mandatory attachments and click Continue.

Document to be Uploaded:

• Copy of PAN of the deceased

• Copy of legal heir proof as per the norms (any of below)

− The legal heir certificate is issued by a court of law.

− The legal heir certificate is issued by the local revenue authorities.

− The surviving family members' certificate is issued by the local revenue authorities.

− The registered will.

− The family pension certificate issued by the State/Central government
− Letter issued by the banking or financial institution on their letterhead with seal and signature mentioning the particulars of nominee or joint account holder to the account of the deceased at the time of the


• Copy of death certificate issued by Municipal Authority or Corporation or Registrar of Deaths

• Copy of Order passed in the name of the deceased, if applicable

• Copy of Letter of Indemnity (optional)

“In case document is any Vernacular language please provide Hindi / English translation of the document duly notarized, along with copy of the original document”

Question 7:

How to reset the password without filing/Aadhar OTP?


To reset the password without e-filing OTP (if registered mobile has changed)/Aadhaar OTP (if Mobile is not linked to Aadhaar or if Aadhaar is not linked to PAN), the user can reset the password using a valid DSC or can log in indirectly through Internet Banking into E-filing account. The DSC should be linked to the PAN of the Taxpayer and the user can reset the password even if DSC is not registered on the portal.

(To know more refer to Reset Your Password User Manual | Income Tax Department)

In case all these options do not work or are not available, a taxpayer can send a request to by attaching and sharing the following details with the request email:

• Scanned copy of PAN of the Taxpayer; and
• Scanned PDF copy of the identity proof (such as passport /Voter Identity card/Driving License /Aadhaar card /
Bank passbook with Photo); and
• Scanned PDF copy of Address proof (such as passport /Voter Identity card/Driving License /Aadhaar card / Bank
passbook with Photo); and

• Letter in writing, requesting to reset the password by giving valid reasons

Note 1: Kindly attach the documents in ZIP (.zip) format only, otherwise your request will not be processed.
Note 2: All the documents are to be self-attested by the user.
Note 3: The request for password reset must originate from the email id of the PAN holder as registered in the e-filing Profile or from the existing mail of the Taxpayer.

Note 4: A minimum of 1 working day may be required for processing such requests.

Once the documents are validated, the reset password link will be shared through the Email id from which the request has been received.

Question 8:

How to claim some deductions like 80TTA when Tab is not visible?


In ITR 1 & 4, Deduction u/s 80TTA or other deductions can be entered in the Total deductions tab (click view all deductions) and in other ITRs Deductions can be entered in Schedule VI-A under Part-B, Part-C & Part CA, and D.

Question 9:

How to file returns through an offline utility?


Complete details are provided in User Manual to help Taxpayers in filing the Income-tax returns through offline Utility. Refer the following link for detailed instructions:

Question 10:

How to opt/Change tax regimes?


In case, Taxpayer is filing ITR-3 or ITR-4

Opting In:

(i) Taxpayer had already opted for New Tax Regime last year by filing Form 10-IE or while filing ITR as applicable for A.Y. 2021-22 and wishes to continue the same for A.Y. 2022-23 also. In such case, the Taxpayer is NOT required to file the 10-IE Form again this year. A taxpayer can mention last year filed Form 10-IE Ack. No. and Date of filing for filing return in A.Y. 2022-23

(ii) If Taxpayer is ‘Opting In’ 115BAC Tax Regime for the first time in A.Y. 2022-23, then Taxpayer having a business income is required to file Form 10-IE and Ack. No. and the Date of filing needs to be mentioned by selecting the ‘Opting in Now’ option in ITR-3/4.

Changing tax regime:

In case the Taxpayer had already opted New Tax Regime last year and filed Form 10-IE for A.Y. 2021-22 and the Taxpayer wishes to opt out from the new tax regime for A.Y. 2022-23, he is required to file Form 10-IE this year for opting out of the New Regime and mention the filed Form 10-IE Ack. No. and Date of filing in ITR-3/4.

(Please note in case the Taxpayer is filing a return in ITR-1 and 2 then filing of Form 10-IE is not required for claiming 115BAC. A taxpayer can select the applicable option within the ITR and file within the due date.)
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