Tata AIG General named Claims Service Company of the Year

Tata AIG General Insurance has won the Claims Service Company of the Year and the Best Non-Urban Coverage Award at the Indian Insurance Awards 2012 held in Mumbai on June 7, 2012.

The award citation mentions, "Tata AIG General has maintained high standards in claims servicing through leadership in claims settlement and average turnaround times." It further adds, "The Company's customer commitment in this area is reflected through initiatives such as an in-house multi-lingual call center for claims, an online claims registration and tracking system for ease of contact, mobile claims for cars and green channel settlement for faster service."

Commenting on the Award, Gaurav Garg, MD & CEO of Tata AIG General said, “With cutting-edge knowledge, sound judgment born of experience, and innovative technology, our professionals are well prepared to ensure that claims servicing is a pleasant experience for our policy holders."