Zomato hikes food delivery platform fee to Rs 14.9 from Rs 12.5 per order: CNBC-TV18

Zomato hikes food delivery platform fee to Rs 14.9 from Rs 12.5 per order: CNBC-TV18

• Zomato raises platform fee to Rs 14.9 per order, up 19.2 percent
• Swiggy charges Rs 14.99 per order, slightly higher than Zomato
• Eternal shares closed nearly 2 percent higher at Rs 233

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Zomato, the food delivery platform of Eternal Ltd, has increased food delivery platform fee to Rs 14.9 from Rs 12.5 per order, reported CNBC-TV18 on March 20.

The platform fee represents a hike of 19.2% per order.

The price hike comes amid rising crude prices, which could have a bearing on the operations of Zomato-listed restaurants and the food tech platform's delivery partners.

The last such hike was undertaken in September 2025. Zomato's food delivery rival Swiggy is currently charging a fee of Rs 14.99 per order.

On March 20, Eternal shares closed nearly 2% higher at Rs 233 apiece.

Meanwhile, JM Financial recently said investors should "aggressively accumulate" the stock at current levels if they have a horizon of 12-18 months.

"While the initial leg of correction could be attributed to investor concerns around leadership changes and high competitive intensity in QC, the recent news flow about new competition in FD and global macros (AI and Middle East conflict) has made it worse. To be sure, global events are hard to predict, but we strongly believe Eternal – particularly its Blinkit business – shall emerge stronger once macro normalise," said JM Financial in a note.

Meanwhile, Kotak Securities said LPG supply disruptions have hit restaurants, thus potentially lowering food delivery volumes but added that delivery costs have been stable for now. Swiggy faces more impact than Eternal amid significant supply challenges, it said.

"While the initial leg of correction could be attributed to investor concerns around leadership changes and high competitive intensity in QC, the recent news flow about new competition in FD and global macros (AI and Middle East conflict) has made it worse. To be sure, global events are hard to predict, but we strongly believe Eternal – particularly its Blinkit business – shall emerge stronger once macro normalise," said JM Financial in a note.