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TCS Launches New AI-Enhanced Operations Center in Latin America

TCS Launches New AI-Enhanced Operations Center in Latin America.

August 19, 2025 / 11:25 IST
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    Tata Consultancy Services (TCS) has opened a new AI-driven operations center in Mexico City, reiterating its commitment for innovation in Mexico and Latin America. The new office in Mexico City is TCS' eighth operations center in Mexico where the company has built a workforce of over 11,000 highly skilled associates over the last 22 years, it said in a statement. Establishing this new office is a key component of TCS' growth strategy in Latin America and is expected to generate employment opportunities within the country over the next two years, the company said.

    The facility will be staffed with Al specialists, and software engineers with expertise in emerging enterprise technologies. TCS' new office in Mexico City seeks to collaborate with local and international clients, offering a variety of solutions from its portfolio, including Al, cloud, cybersecurity, loT, IT infrastructure, application development and cognitive business operations, among others.

    Rajeev Gupta, Head-Nearshore LATAM and Country Head - Mexico, TCS, said: “The launch of our Al-powered office in Mexico City marks a significant milestone in our journey towards delivering cutting-edge solutions for all our customers in the country.”

    Marcelo Wurmann, CEO - Latin America, TCS, said: “We will continue to support our clients on their transformation journeys, offering solutions and services that address the most complex challenges in this rapidly changing landscape."

    With the launch of this new center, TCS aims to accelerate Mexico's digital ecosystem while collaborating with businesses, institutions, and communities to drive sustainable progress.

    Marcelo Ebrard, Economy Secretary of Mexico, said: “The relationship between Mexico and India continues to strengthen, and the expansion of leading companies like TCS is a clear example of this. The investment and creation of high-quality jobs that TCS brings with this new center are crucial to the development of our digital economy and the positioning of Mexico as a center for technological innovation."

    TCS' latest office will strengthen the company's new-tech initiatives especially in the field of artificial intelligence. The company has established specialized units in Mexico that focus on innovation and cutting-edge technologies, including the Cognitive Business Operations Center in Guadalajara, Mexico, and the Threat Management Center in Querétaro, Mexico.

    TCS serves over 400 major clients in the Mexico region, including prominent names such as Cemex, Febraban, Banamex, and Bradesco. The company has received numerous awards and recognitions for its operations in Mexico. In 2025, TCS was named a Top Employer by the Top Employers Institute in Mexico for the 11th consecutive year, it earned the Responsible Enterprise recognition from Expansión and was recognized as a Socially Responsible Company by CEMEFI. It is also listed by LinkedIn as one of the top 25 companies to develop a career and ranked as one of the Best Companies in Mexico by LinkedIn.

     

    Alpha Desk
    first published: Aug 19, 2025 11:25 am

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