After years of rapid growth fueled by the digital transformation of businesses and the increasing adoption of cloud solutions, the software as a service industry is now facing disruptions from the rise of AI. Despite the slowdown in the industry, Zoho managed to clock a revenue more than Rs 8,000 crore in FY23. However, the firm's CEO Sridhar Vembu told Moneycontrol, in an interaction, that the slowdown will lead to a correction in SaaS pricing going forward, adding that Zoho's affordable products will insulate it from the shift. Zoho has also been expanding and diversifying. From software to semiconductors and now e-commerce, Zoho is placing big bets on the future. Vembu spoke about the company's new ONDC seller app, Vikra and the large language models it is building and deploying. He spoke to Moneycontrol's Chandra R Srikanth and Bhavya Dilipkumar
first published: Sep 26, 2024 06:10 pm
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