Yatra launches DIYA, a multilingual AI-powered travel assistant to help users plan trips, get cheap flights and more

Yatra Online Limited, India’s leading online travel company, has unveiled DIYA, an advanced AI-driven travel assistant designed to transform the way travellers plan, book, and manage trips. Unlike conventional chatbots that are limited to basic queries, DIYA provides a comprehensive end-to-end travel experience, available in more than 100 languages, including regional Indian dialects.

With DIYA, users can go beyond simple searches. The platform allows travellers to plan entire itineraries, compare flights and hotels in a single query, apply personalised filters, and move directly to instant bookings—all within one conversation. The AI assistant also supports post-booking management, helping customers cancel or modify bookings, generate e-tickets, and check policies with ease.

Speaking on the launch, Manish Amin, Co-founder & CTO of Yatra Online Limited, said:
“At Yatra, our vision has always been to simplify travel using cutting-edge technology. DIYA is built to deliver fast, personalised, and multilingual assistance 24/7. Whether you are planning a family vacation, a solo trip abroad, or making last-minute changes, DIYA ensures that every step—from planning to post-booking—is effortless and intuitive.”

Key features of DIYA
• Complete trip planning: Create detailed itineraries, combining flights and hotels in a single step.
• Personalised filters: Choose based on budget, airline, location, or preference.
• Seamless booking: Book directly without re-entering travel details.
• Post-booking support: Cancel trips, manage passengers in group bookings, check policies, and access e-tickets.
• 100+ language support: Engage in English, Hindi, regional Indian languages, and global scripts.
• Image & voice search: Upload a photo of a landmark to receive insights and recommendations, or simply speak your request for faster results.