Xiaomi India introduces Sign Language support for better customer accessibility: All the details

Xiaomi

Xiaomi has introduced a new Sign Language support feature that will act as a boon for hearing and speech-impaired users. Through this service, the tech brand aims to provide one-on-one customer support with the help of sign language interpreters to interact effectively with Xiaomi's products and services, regardless of the affected user’s communication abilities.

To access this Sign Language support feature, Xiaomi users can easily contact customer care via WhatsApp. Subsequently, will be asked to select their preferred time slot for a virtual consultation. Once confirmed, a video link will be shared for the scheduled session. Moreover, this support service will be available 365 days a year, from 9:00 AM to 6:00 PM, Monday to Sunday.

Xiaomi has also assured that their dedicated team of interpreters will assist all types of speech or hearing-impaired users with any type of technical support. This includes order-related inquiries, software queries, and more. This service is a part of Xiaomi Care and helps in enhancing human connection.

This new sign language feature service is one of the company’s latest endeavors to provide better accessibility features to all sections of society. To start a Start Sign Language Video Call with Xiaomi Customer Support, you can contact Mi.com support, and the necessary help will be then provided.

Do note that you need an active internet connection to access the Sign Language support.