Just ahead of the Diwali season, India’s railway ticketing platform IRCTC faced a major outage today. Reports say that both the IRCTC website and its mobile app were not working, leaving many users unable to book train tickets online.
The problem hit at a critical time, especially when many people were trying to book via the Tatkal / immediate quota services. According to local news reports, the systems went down exactly when heavy traffic began pouring in for those urgent bookings.
Officials from IRCTC have confirmed that the disruption is caused by technical issues. They say their teams are working to restore normal service as fast as possible.
On social media, frustrated users shared screenshots of “site down” or “error” messages. Some complained that by the time the system came back, tickets for many popular trains were already sold out. downdetector.in+2The
This is not the first time IRCTC has faltered during peak booking windows. During festival seasons or when Tatkal bookings open, the platform often experiences outages or slowdowns due to enormous demand.
For now, passengers left stranded are advised to try alternate methods: visiting physical reservation counters, using authorized travel agents, or keeping an eye on IRCTC’s announcements for system recovery.
Bottom line: The IRCTC platform disruption came at the worst possible time — just as millions scramble to book Diwali travel. The outage highlights how fragile the digital infrastructure can be under extreme load, and how deeply people depend on it for essential services.
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