Infosys expands pact with Old National Bank to accelerate its operational, technological transformation

Infosys

Infosys has expanded its four-year partnership with US-based Old National Bank to leverage services, solutions, and platforms for operations transformation and process digitisation.

Infosys will help in the transformation of key business areas through automation and Generative Artificial Intelligence (Gen AI), the company said in a release.

Infosys has helped Old National Bank modernise its digital landscape using a self-funding model, since 2020. The resulting uplift in stability, resiliency, and improved client experience has served to accelerate and sustain Old National's growth, the company said.

Dennis Gada, global head of banking and financial services, said, Old National Bank and Infosys share a strong cultural and strategic alignment in developing, managing, and enhancing enterprise-scale solutions to transform the bank's operations and support growth. Adding that the new deal would include accelerating the bank's business process and customer care transformation using Infosys Topaz.

"Our extensive experience in domain, technology, and operations, specifically for mid-sized and regional banks, will continue to bring deep growth and efficiency advantage for this segment," Gada added.

Jim Ryan, Chairman & CEO, Old National Bank, said Infosys is expertly guiding the bank through business process enhancements, with a strong emphasis on efficiency and value generation. "We greatly appreciate Infosys' commitment to our growth and success."