The world has seen a tectonic shift in technology adoption in traditionally non-tech critical service areas like education, healthcare, governance, among others, over the last couple of years due to the global pandemic. This led to billions of new users embracing the tech universe which required a major change in legacy content, values and culture. 2022 will further underscore this deep structural change, occurring in the technologies landscape, to usher in a more rapid evolution of technology adoption, through emerging technologies like Metaverse to Web 3.0 to quantum computing. The impact of this change would be all pervasive and deep, touching almost every human on this planet. I do believe we will see 2022 becoming the watershed year for “human-centric” technology. Profitability will be driven not just by pace and depth of innovation, but ability to create value and impact “all” humans. Hence, we will see significant rise in focus on solutions that are truly intuitive, inclusive, secure, sustainable and continuously adapting to meet changing customer needs. Customers will begin to demand much more than just convenience, and as companies focus on building solutions with these parameters, the trust quotient will play a key role in deciding customer loyalty.