Woman praises Rapido driver who dropped her home after 6 hours in Gurgaon traffic: 'An absolute gem'

The post quickly drew positive responses online, with many praising both the driver and the spirit of the story.

An activist from Gurugram, publicly thanked a Rapido driver who ensured she reached home safely despite being stuck in severe traffic congestion and flooding caused by heavy rainfall on Monday.

Large parts of Gurugram were submerged following prolonged downpours, leaving traffic paralysed in many areas. The disruption was so extensive that local authorities urged corporate offices to allow employees to work from home and directed schools to conduct classes online. The India Meteorological Department (IMD) had earlier issued an orange alert, warning of heavy to very heavy rain on Tuesday.

The woman said she spent more than six hours in gridlock, commended the driver, Suraj Maurya, for his patience and professionalism. Sharing a video of the waterlogged roads on X (formerly Twitter), she wrote:

"Hi Rapido bike app, I want to thank your driver partner Mr. Suraj Maurya from bottom of my heart. He was with me for 6+ hours because of #GurgaonTraffic but didn't complain at all. Dropped me home in these waters. Politely said ma'am pay whatever extra u want."

Hi @rapidobikeapp

I want to thank ur driver partner Mr. Suraj Maurya from bottom of my heart. He was with me for 6+ hours because of #GurgaonTraffic but didn't complain at all. Dropped me home in these waters. Politely said ma'am pay whatever extra u want.

ABSOLUTE GEM!! pic.twitter.com/ac2rVJE6KV

— Deepika Narayan Bhardwaj (@DeepikaBhardwaj) September 1, 2025

According to her account, when she finally reached her destination, Maurya only said she could pay him whatever additional fare she considered appropriate.

The post quickly drew positive responses online, with many praising both the driver and the spirit of the story.

One user wrote: “It's rare to see kindness between people without expecting anything in return in today's world. Here's some positive news to read amidst all the current negativity.”

Another commented: “Positive stories, when most are pointing out horrors, are so welcome. Yesterday was an unusual day with unprecedented rains. Kudos to Suraj Maurya and Rapido… we need more like you.”

"Drivers like Suraj are the unsung heroes of our daily lives — turning tough journeys into safe & stress-free experiences. An Absolute GEM!" another user remarked.