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Telcos delivering poor service may now be fined

Since quite sometime now, the Telecom Regulatory Authority of India (TRAI) has been frequenting headlines over its steps to improve the state of affairs...
August 29, 2012 / 10:50 IST

Since quite sometime now, the Telecom Regulatory Authority of India (TRAI) has been frequenting headlines over its steps to improve the state of affairs in the telecom sector – one of the nation's brightest sectors. In one such move, companies failing to meet the quality of service standards set for mobile and wired telephones would be penalised as per a new amendment, reports Times of India. As per reports, TRAI will put into effect "financial disincentives" of Rs.50,000 per parameter for not adhering to the quality norms. Consecutive defaulters will see the disincentives go up to a lakh. Clearly, the move would mean that India's expansive mobile user base would experience less frequent instances of call drops.

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