TRAI permits telcos to offer combo vouchers

Access service providers (ASPs) can offer combo vouchers now, following a directive by the Telecom Regulatory Authority of India called ‘The Telecom Consumer Protection (Fourth Amendment) Regulations, 2012’. Earlier, ASPs were allowed to offer three categories of vouchers, namely plan vouchers, top-ups and STVs. Of late, however, several service providers and the Cellular Operators Association of India (COAI) have been demanding that a fourth category of vouchers be included, i.e., combo vouchers. These combo vouchers would make up an additional category of vouchers under the TCPR, offering both, monetary value and tariff concessions through a single voucher.

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